Terms & Conditions
Effective Date: 01/04/2025
Website: www.thecontemporaryshutterco.com
- Introduction
These Terms and Conditions govern your use of our website and apply to all purchases and services provided by The Contemporary Shutter Co. Additional contracts or agreements related to specific products or services may apply and, in the event of a conflict, will take precedence over these general Terms.
- Acceptance of Terms
By browsing, accessing, or using this website, you confirm that you have read, understood, and agree to be legally bound by these Terms. In certain situations, we may request explicit agreement before you proceed with specific services or transactions.
- Electronic Communications
When you use our site or communicate with us electronically, you consent to receive communications from us in digital form, whether via the website or by email. These communications satisfy any legal requirement that they be in writing.
- Intellectual Property
All content, trademarks, designs, and other intellectual property on this website are owned or licensed by The Contemporary Shutter Co. and are protected by applicable laws.
4.1 Reserved Rights
Unless otherwise stated, you are not granted permission to use, copy, download, adapt, modify, or commercially exploit any content from our website without prior written approval, except where permitted by law.
- Newsletter Sharing
You are welcome to share our newsletter with others in its original digital form. Please do not modify or republish it as your own.
- Third-Party Links and Content
Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for their content, terms, privacy policies, or practices. Use of such websites is at your own risk.
- Responsible Use
You agree to use this website only for its intended purposes and in accordance with the law. You must not engage in activities that damage, disable, or impair the website or interfere with other users’ access.
- Order Cancellations
Order Cancellation by You (Custom-Made Products)
3.1 As our shutters are custom-made to your specifications, orders can only be cancelled and refunded prior to the start of production. Production begins only after you have reviewed and accepted your final order details, which will be confirmed during a scheduled phone call with our team.
3.2 Once production has commenced, your order cannot be cancelled. Production begins on the same day that your order is confirmed during the phone consultation. In some cases, adjustments such as a change in paint colour may still be possible—but only if that stage has not yet begun. Please contact our team as soon as possible if you require changes.
Order Cancellation by Us
4.1 On rare occasions, we may need to cancel your order due to unforeseen circumstances such as issues with our manufacturing partners or other factors beyond our control. Should this occur, we will notify you via email and promptly refund any payments made at the time of order.
4.2 We do not accept liability for any compensation beyond the value of the refund in the event we cancel your order.
4.3 The Contemporary Shutter Co. will not be held responsible for any direct or indirect losses or damages incurred due to the cancellation of your order under Clause 4.1.
- Submissions and Ideas
We kindly request that you do not submit any business ideas, designs, or other intellectual property without a prior written agreement. If you do submit such material, you grant us a non-exclusive, royalty-free, global license to use and distribute it.
- Termination of Use
We reserve the right to suspend or terminate your access to our website or services at any time, without notice, and for any reason, including breach of these Terms.
- Warranties and Liability
Our website and its contents are provided “as is.” We make no guarantees regarding availability, accuracy, or reliability. We are not liable for any loss or damage (direct or indirect) arising from your use of this site or any services unless required by law.
Our total liability is limited to the amount you paid us for the relevant product or service.
- Privacy
We take your privacy seriously. Any personal data you provide will be handled in accordance with our Privacy Policy and Cookie Policy. We will never share your details without consent unless required by law.
- Legal Compliance
You agree not to use our website or services in violation of any applicable UK laws, export restrictions, or regulations.
- Assignment
You may not transfer or assign your rights under these Terms to anyone else without our prior written consent.
- Breaches
If you breach these Terms, we may suspend or terminate your access and/or pursue legal action. We reserve all rights in the event of misuse.
- Force Majeure
We are not liable for any delays or failures in performance due to events outside of our reasonable control, including natural disasters, strikes, or system failures.
- Indemnity
You agree to indemnify and hold harmless The Contemporary Shutter Co. from any claims, losses, or damages arising from your use of the website or any breach of these Terms.
- Waiver
Our failure to enforce any part of these Terms does not constitute a waiver of our rights.
- Language
These Terms and all related documents are written and interpreted exclusively in English.
- Entire Agreement
These Terms, along with our Privacy and Cookie Policies, constitute the entire agreement between you and The Contemporary Shutter Co. relating to your use of the website.
- Updates to These Terms
We may revise these Terms from time to time. Updated versions will be posted on our website, and your continued use implies agreement with any changes.
- Governing Law & Jurisdiction
These Terms are governed by the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the UK courts.
- Contact Us
This website is operated by The Contemporary Shutter Co.
For questions regarding these Terms, please get in touch via our Contact Page.
- Download a Copy
A PDF version of these Terms and Conditions is available for download here.